Center for Evidence to Practice working to improve behavioral health

By DUSTIN PALMER |
Senior Program Manager, Code for America

Eligible people struggle to maintain their case status for
critical safety net services, often due to administrative hurdles and poor communication.
Code for America piloted text message reminders to support Louisianans, which
helped clients avoid costly churn. Text messages are an underrated, efficient
solution for human service agencies to meet client expectations and improve
case outcomes.  

Read more here.