Ahead of the Christmas holiday Dr. Shantel Hebert-Magee, medical director for the Greater New Orleans region, held an awards ceremony to recognize her staff for all of their accomplishments
in 2021. Dr. Hebert-Magee's staff has taken the many demands of the COVID-19
crisis in stride, especially around immunizations. Here's a look at some of her
staff awards and what they were recognized for.
No. 2, Rha'Keisha embodies all of the values you find in a public servant,
as well as a leader. Rha'Keisha's main goal is to highlight the importance
of community engagement in the area that includes Jefferson, St. Bernard,
Plaquemines and Orleans Parish — home to some of the most populous and
diverse communities in the state. Rha'Keisha uses her people-centric
skills to to keep up morale, bring on new talent, expand Region 1's
operations and coordinate with all of the region's public partnerships.
She did all this with empathy during the most challenging of
circumstances.
Janila Bailey, Delgado Administrative Coordinator: As a recipient of one of
Dr. Hebert-Magee's clerical awards, Janila was recognized for stepping up
in the Delgado public health unit (PHU) to help cover vacancies and staff
changes. Her approach to customer service is excellent and Dr. Hebert-Magee
said Janila is someone that can always being counted on during times of
uncertainty and when difficult tasks come up.
Van Coulon, Clerical Supervisor: Van got a promotion in
2020, moving up from Public Health Unit Clerk. In addition to Van's positive
attitude and professionalism, Dr. Hebert-Magee recognized Van's
willingness to "go the extra mile." He literally went the extra
mile this summer: When evacuating after Hurricane Ida due to lack of power
and water, Van was activated while en route to Texas and turned around
without hesitation to assist with shelter operations and credentialing
emergency medical staff.
Amanda Melancon and Jeanne Marie Baudouin: Amanda and Jeanne
received Dr. Hebert-Magee's immunization award for "troubleshooting
vaccine shortages, minimizing waste, and ensuring access to our most
vulnerable populations." Their efforts helped Region 1 administer
more than a 500,000 vaccinations.
Blanche Lott, Regional Office Manager: Dr. Hebert wrote of
Blanche: "Though shy and humble, through
her organizational skills, she has delivered greater strategic value to
the region and is at the core of our daily operations, maintaining a
can-do outlook throughout the pandemic."
Mary Vu, Health Educator, WIC: Using her Vietnamese
language skills, Mary is crucial to outreach in Region 1's sizable
Vietnamese community, assisting in translations both verbal and written to
get WIC information out to this population. Mary took the lead in setting
up WIC services for Hurricane Laura refugees, allowing Region 1 to begin
servicing WIC families within hours.
Kyler Forte, Health Educator, WIC: Dr. Hebert-Magee wrote
that Kyler "has been instrumental in providing WIC services during
the COVID-19 pandemic, Hurricane Laura and Hurricane Ida." In
addition to providing curbside services at the PHU, Kyler assisted without
hesitation in servicing WIC participants during Hurricane Ida state office
closure while her own home was damaged and without electricity.
Dana Washington, Regional Nutritionist: Dr. Hebert-Magee wrote
that Dana worked creatively during the COVID-19 crisis to set up curbside
and drive-through pick-ups for the WIC population, and traveled to the
region daily after Hurricane Ida from Mississippi to assist with incident
command operations for shelter operations.
Veronica Attaway, Registered Nurse, Region 1 PHUs: An 18-year LDH veteran,
Veronica approaches her job as a calling, Dr. Hebert-Magee wrote.
"Veronica goes wherever she is needed in the community, even at short notice, after hours, or in an unfamiliar
part of town."
Megan Hill, Registered Nurse, Region 1 PHUs: Megan is known for her
compassion and willingness to help, working "tirelessly through our
emergency response" despite being relatively new to LDH, Dr.
Hebert-Magee wrote.
Vanessa Hargrove, Disease Intervention Specialist
Supervisor: Dr.
Hebert-Magee wrote: "Vanessa served as a resource for the emergency
response staff in the medical operations credentialing section as well
with the Command Staff. She began her response efforts working as a
resource member on the medical operations section but she quickly became
the Medical Resource Section Lead after a few adjustments in our Incident
Command Structure."
Jenny Bagert, Strategic Partner, Together Louisiana: Dr. Hebert-Magee wrote:
"Jenny has been instrumental to our community outreach and vaccine
uptake in our most vulnerable neighborhoods. Using creativity and
ingenuity she has improved medical literacy, healthcare engagement and
LDH visibility."
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